Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
We don't just mine coal, we power the nation.
恐惧不会让你崩溃，它会让你清醒。
“让一步风平浪静，退一步海阔天空”，让步不一定是懦弱，退步不一定是退缩，换个方向，寻求更为有利的支点才是最重要的。宽以待人，得饶人处且饶人，当你包容别人的时候，其实也就放下了自己的成见，就会少了一份纠结，这何尝不是另一种福分呢？利人才会真正利己，人都是相互的。
我不追随潮流，我创造潮流。
史记
The only way to truly understand someone is to stand in their shoes and walk a mile.