The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.

艺术是一种提出社会不敢提出的问题的方式。

If it doesn't challenge you, it won't change you.

We are all searching for something, but we don't always know what it is.

实验室是一个失败只是进步的另一个词的地方。