The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.

我不喜欢被贴标签。我喜欢自由。

Prayer is not overcoming God's reluctance, but laying hold of His willingness.

历史是由胜利者书写的，但真相往往藏在失败者的沉默中。

I don't listen to what people say. I just go out there and perform.

The future of energy is diverse—no single source will dominate.

最好的工作是你需要被拉伸才能合格的工作。其实最好只申请你的能力尚不合格的工作。