Your most unhappy customers are your greatest source of learning.

The sculpture is already complete within the marble block, before I start my work. It is already there, I just have to chisel away the superfluous material.

I like to be in control of my own destiny.

大多数战略的问题不在于它们是错误的，而在于它们是无关紧要的。

"The world is full of magic things, patiently waiting for our senses to grow sharper."