多样性不仅仅是一个可有可无的东西，对于任何想在当今世界蓬勃发展的组织来说，它都是必不可少的。

The border is not a line but a wound.

We are all, in the end, what we remember.

Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.