The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
The desert is not just a place; it's a metaphor for the vastness of human solitude.
出自《论语·为政》,王博在讲解儒家思想时引用并阐释。
You can't just give up on someone because the situation's not ideal.