Customer-centric innovation begins with listening beyond what is said to understanding what is meant.

意志不坚强的，智慧一定不高；说话不讲信用的，行动也不会果敢；拥有财富而不肯分给人的，不值得和他交友；守道不坚定，阅历事物不广博，辨别是非不清楚的，也不值得和他交游。

Technology should serve humanity, not the other way around.

我从未能写出一部快乐的戏剧。我不能。我可以写一部有趣的戏剧，但不是一部快乐的戏剧。

The test of a first-rate intelligence is the ability to hold two opposed ideas in mind at the same time and still retain the ability to function.