I don't need a reason to be bold.
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
People, even more than things, have to be restored, renewed, revived, reclaimed, and redeemed; never throw out anyone.
译文：要有所获取，就一定要有所舍弃，要有所禁止，就一定要有所宽容。赏析：人生没有完美的事情，世间的所有好事不可能都让我们占完，总是有舍才有取，有失才有得。禁止就是不可为，宽容就是我们对待别人要圆滑。
1985年2月的一次演讲时所说
小说是伟大的民主艺术形式。在这里，你可以成为任何人，做任何事，说任何话。
The brain is a complex system, and we are just beginning to understand how it works.
The challenge of the future is not just to store more data, but to make sense of it.