"To be yourself in a world that is constantly trying to make you something else is the greatest accomplishment."

The most important thing in communication is hearing what isn't said.

成为质量的标杆。有些人不习惯在一个期望卓越的环境中工作。

解读：仅怀着善良动机远远不够，若缺乏理性思考与科学规划，盲目推行一些举措，哪怕初心美好，也可能引发灾难性后果，警示做事要考量手段与实际效果。

智慧始于自我认知。

最好的故事是那些挑战我们认知的故事。