一个奇怪的事实是，根据是从生物学还是地球物理学的角度来探讨问题，关于地球史前条件的结论完全相反，这反映了我们目前知识的不完整状态。

与在现实世界中实现客观理性行为所需解决的问题规模相比，人类心智制定和解决复杂问题的能力非常有限。

伟大的公司建立在伟大的文化之上，而不仅仅是伟大的产品。

And the thing about a successful life is that a lot of the time, our ideas of what it would mean to live successfully are not our own. They're sucked in from other people; chiefly, if you're a man, your father, and if you're a woman, your mother. Psychoanalysis has been drumming home this message for about 80 years. No one's quite listening hard enough, but I very much believe it's true.

"The past is always tense, the future perfect."

Customer needs are constantly changing, and banks' service models must keep pace with the times.