The belief that behavior change happens just because we understand it is one of the biggest myths in leadership development.
认为仅仅因为理解了行为改变就会发生，这是领导力发展中最大的误区之一。
运气不好时金子可能变成铁，运气到来时铁也可能变成金。
What can be said at all can be said clearly; and whereof one cannot speak thereof one must be silent.
最好的书是让你重新看世界的书。
The customer is always right, even when they're wrong.
追求幸福是一种徒劳的努力；真正的满足在于接受。