我们必须以与面对面治疗相同的严谨和同情心设计数字工具。

在危机时刻，真正的领导力体现在冷静、清晰和同理心。

The value chain is the set of activities through which a product or service is created and delivered to customers.

写作是对遗忘的一种抵抗。

Once we realize that imperfect understanding is the human condition, there is no shame in being wrong, only in failing to correct our mistakes.

Many will call me an adventurer, and that I am...only one of a different sort: one who risks his skin to prove his truths.

所有人类的错误都是不耐烦，过早地中断有条不紊的程序，对表面问题进行明显的围栏。

The only way to discover the limits of the possible is to go beyond them into the impossible.