领导力在于因为你的存在而使他人变得更好,并确保这种影响在你离开后依然持续。
Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.
不期望完全效法古代,不墨守一成不变的旧规,研究当代的实际情况,从而采取相应的措施。
今天很残酷,明天更残酷,后天很美好,但绝对大部分是死在明天晚上,所以每个人不要放弃今天。
Competitive strategy is about being different. It means deliberately choosing a different set of activities to deliver a unique mix of value.
顾客的信任来之不易,却容易失去——要极力守护它。