The most innovative ideas often come from listening to those closest to the customer.
最具创新性的想法往往来自倾听那些最接近客户的人。
这是Airbnb爱彼迎CEO布莱恩·切斯基(Brian Chesky) 在他的高中年鉴上写的。
I have always preferred working on concrete problems rather than abstract theories.