我们必须倾听客户的声音，他们是我们存在的理由。
We must listen to our customers—they are the reason we exist.
我认为人们相信天堂是因为他们不喜欢死亡的想法，因为他们想继续活着，他们不喜欢别人会搬进他们的房子并把他们的东西扔进垃圾堆的想法。
The most important experiments are the ones that challenge what we think we know.
一切人类知识都源于经验。
Art is the most efficient way to short-circuit the rational mind.
"The act of writing is an act of courage, a confrontation with the self."