We can’t just keep doing things the way we’ve always done them. The world has changed, and so must we.
我们不能一直用老方法做事。世界已经改变，我们也必须改变。
除非我们完全接受自己的现状，否则我们无法改变，无法摆脱现在的自己。
The true way is along a rope that is not spanned high in the air, but just above the ground. It seems intended more to cause stumbling than to be walked upon.
Customer loyalty is earned, not bought.
The best solutions often come from listening—to nature, to science, and to the people on the ground.