客户的声音是任何企业中最重要声音。
The customer's voice is the most important sound in any business.
The rule, or measuring rod, which the behaviorist puts in front of him always is: Can I describe this bit of behavior I see in terms of "stimulus and response"?
Intelligence is the ability to predict the future based on past experience.
人类的灵魂需要的实际的美比面包更多。
