顾客的信任难获得易失去;永远不要视为理所当然。
Customer trust is hard to earn and easy to lose; never take it for granted.
衣食是人们活着的时候所需要的利益,尚且要有一定的节制;埋葬是人们死后所需要的利益,为什么就单单在这里没有节制呢? 
最好的谎言是我们对自己说的那些。
Digital media hasn't replaced painting - it's given us new ways to think about mark-making.
The boardroom must learn to speak the language of the woodland if business is to remain standing.