你最不满意的客户是你最大的学习来源。
Your most unhappy customers are your greatest source of learning.
最重要的事就是去努力尝试与激励大家,使他们能够在想做的事上大放异彩。
If I have seen further, it is by standing on the shoulders of giants.
I don't have a method. I have a madness.