"The essential support and encouragement comes from within, arising out of the mad notion that your society needs to know what only you can tell it."
基本的支持和鼓励来自内心，源于一种疯狂的想法，即你的社会需要知道只有你能告诉它的事情。
我不想和以前一样好，我想比以前更好。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
领导力就是激励人们去做他们从未想过自己能做的事。
The future belongs to those who prepare for it today.
Thinking consists in envisaging, realizing structural features and structural requirements.