作家的职责是扰乱平静，质疑不可质疑的，挑战现状。

商业中最危险的心态是认为自己已经成功了。

"You have to dream, you have to have a vision, and you have to set a goal for yourself that might even scare you a little because sometimes that seems far beyond your reach."

The quality of an organization's processes determines the quality of its products and services.

Every tear is a waterfall.