银行服务的本质是信任，科技只是让信任更高效。

I'm very proud to be black, but black is not all I am. That's my cultural historical background, my genetic makeup, but it's not all of who I am nor is it the basis from which I answer every question.

领导力意味着以同情心和清晰度做出艰难的决定。

不敢冒犯别人的人不可能诚实。