The only way to do great work is to love what you do.
Sustainability is not an option; it's a necessity for long-term success.
你最不满意的客户是你最大的学习来源。
One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful: Put the customer first. Invent. And be patient."
The only thing worse than being talked about is not being talked about.
