我对活着充满热情，我不会因为害怕而浪费生命。

我不是那种会让对过程的爱减少的人。

Never compromise your integrity for short-term gain.

Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.