"The best way to innovate is to challenge the status quo."
When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
The writer’s mission is to uncover the hidden.
"The key to innovation in computer science is not just technical skill, but creative thinking."
"Sometimes the hardest thing and the right thing are the same."