The art of leadership is saying no, not yes. It is very easy to say yes.
The most prominent single element in modern scientific management is the task idea. The work of every workman is fully planned out by the management at least one day in advance, and each man receives in most cases complete written instructions, describing in detail the task which he is to accomplish.
"A writer's duty is not to provide answers, but to ask the right questions that provoke thought and reflection."
The most important property of a program is whether it accomplishes the intention of its user.
Customer satisfaction is the ultimate measure of a company’s success.
我不觉得有必要确切地知道我是谁。生活和工作的主要兴趣在于成为你最初不是的另一个人。