效率不仅仅是速度，而是第一次就把事情做对。
创新不仅仅是技术，而是为客户创造价值。
"The only thing necessary for the triumph of evil is for good men to do nothing."
"Writing is a way to make sense of our struggles."
你对待员工的方式就是他们对待客户的方式。
"A detective is someone who looks for things that don't want to be found."
The secret of change is to focus all your energy not on fighting the old, but on building the new.