Never underestimate the importance of listening—to your team, your customers, and the world around you.

Active management is a negative-sum game before costs and a loser's game after costs.

2002年：贝索斯致股东信《同时提供领先世界的用户体验，和价格最低的产品》

To be natural is such a very difficult pose to keep.

轧棉机的发明是需求和观察的结果。

"Escrever é uma forma de libertação, de expressão do que está dentro de nós."

理解过去对于塑造未来至关重要。

  一切迷信的根源在于人们只关注事情成功的时候，而不关注失败，他们只记住成功，而忽视失败。