关键是设定现实的客户期望，然后不仅仅是满足它们，而是超越它们——最好是以意想不到和有益的方式。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
"Experience is simply the name we give our mistakes."
"The greatest human achievements are the stories we tell each other."
Sometimes, the wicked will tell us things just to confuse us–to haunt our thoughts long after we've faced them.
I don’t think anything is unrealistic if you believe you can do it.
The pursuit of knowledge is more valuable than the knowledge itself.