Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
倾听公司里的每一个人，并想办法让他们说话。在前线的人——那些真正与客户交谈的人——是唯一真正知道外面发生了什么的人。你最好弄清楚他们知道什么。
书籍是探索世界、理解不同观点和发展同理心的一种方式。
I don’t believe in regrets. Everything happens for a reason.
"We are entering an era where quantum phenomena will become engineering tools."
做出伟大工作的唯一途径是热爱你所做的事情。
生活的秘诀在于给予。
When you change the way you look at things, the things you look at change.
