Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
倾听公司里的每一个人，并想办法让他们说话。在前线的人——那些真正与客户交谈的人——是唯一真正知道外面发生了什么的人。你最好弄清楚他们知道什么。
Sustainability is not just a trend, it's a responsibility.
Perhaps one day you muster the courage, to make a clean breast of everything in the heart only ended up to let others see the joke, because they did not understand you to say what, also don't know why do you think things are so important, say, almost cried out. I think the worst thing in the world, than with full of heart and secret, but no one can tell, but no one can understand!
The body is your instrument in dance, but your art is outside that creature, the body.
找到自己的最好方法是在为他人服务中迷失自己。
Great companies don't just adapt to change; they anticipate and shape it.
