超越顾客的期望。如果你这样做，他们会一次又一次地回来。给他们想要的——再多一点。
Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.
Don’t aim to have others like you； aim to have them respect you.
You can’t change the people around you, but you can change the people you choose to be around.
从我们心中夺走对美的爱，也就夺走了生活全部魅力。
Language is not just a tool for communication, but also a vessel for thought.
