Success in this industry is measured not just in tons produced, but in communities strengthened and environments protected.
关键是设定现实的客户期望,然后不仅要满足它们,还要超越它们——最好是以意想不到和有益的方式。
有时我们测量事物,看到它们在短期内实际上会损害销售,我们仍然会这样做。
The artist is nothing without the gift, but the gift is nothing without work.
患者不是统计数据;他们是我们每天突破界限的原因。
You think when you wake up in the mornin yesterday don't count. But yesterday is all that does count. What else is there? Your life is made out of the days it's made out of. Nothin else.