成功的关键不仅是技术，而是如何用它解决实际问题。

质量改进的第一步是了解客户真正想要的是什么。

We die containing a richness of lovers and tribes, tastes we have swallowed, bodies we have plunged into and swum up as if rivers of wisdom, characters we have climbed into as if trees, fears we have hidden in as if caves.

意识的元素要通过细致的实验来发现。