客户满意度应该始终是每个决策的核心。

The pursuit of truth is a noble goal in life.

"The best writing is that which makes the familiar strange and the strange familiar."

创新就是看到每个人都能看到的东西，思考没有人想过的东西。

译文：不能逃避的事一定要去面对，该放手的事一定要懂得放手。赏析：遇到困难，我们要敢于面对，逃避现实并非解决问题的方式。人的精力有限，不必事事躬亲。我们要信任对方，放手让对方去做，即使对方做错了，也没事，因为人都是在错误中成长起来的。

"Writing is the art of making silence speak."

Wasn't writing a kind of soaring, an achievable form of flight, of fancy, of the imagination?