On growth: "All businesses need to be young forever. If your customer base ages with you, you're Woolworth's."
所有的企业都应该永远保持年轻,如果你与客户一同变老,你就会重蹈伍尔沃斯(Woolworth)公司的覆辙。
对复杂系统的研究告诉我们,简单的规则可以产生令人难以置信的复杂行为。
To keep young kids behaving on a car road trip, have a bag of their favorite candy and throw a piece out the window each time they misbehave.
我不是商人,我就是生意本身。