On growth: "All businesses need to be young forever. If your customer base ages with you， you're Woolworth's."
所有的企业都应该永远保持年轻，如果你与客户一同变老，你就会重蹈伍尔沃斯(Woolworth)公司的覆辙。
对复杂系统的研究告诉我们，简单的规则可以产生令人难以置信的复杂行为。
To keep young kids behaving on a car road trip， have a bag of their favorite candy and throw a piece out the window each time they misbehave.
我不是商人，我就是生意本身。