The city is the collective memory of its people, and like memory it is associated with objects and places.
We’re not focused on the numbers. We’re focused on the things that produce the numbers.
"Never be afraid to pivot when necessary. Flexibility is crucial in business."
To turn caring into action, we need to see a problem, see a solution, and see the impact. But complexity blocks all three steps.
"Every experiment, no matter how small, is a step towards a greater understanding."