"If you're horrible to me, I'm going to write a song about it, and you won't like it. That's how I operate."

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

可持续性不是一种选择，而是长期成功的必要条件。

The past is always tense, the future perfect.

科学突破往往来自意外的发现——保持好奇心。

一个人最危险的敌人是他自己的口舌。