每一座建筑都是一个原型。

"The great advantage of being a writer is that you can spy on people. You're there, listening to every word, but part of you is observing. Everything is useful to a writer, every scrap, even the longest and most boring of luncheon parties."

Safety isn't a department - it's a culture that starts at the very top.

The most dangerous phrase in business is 'We've always done it this way.'