Customer satisfaction should be the driving force behind every business decision.

I think that's the single most important thing about writing: it's about making the familiar strange and the strange familiar.

The best way to predict the future is to invent it.

浮动汇率并非解决所有经济问题的万能药，但它们可以提供一种有用的调整机制。

"The act of writing is an act of resistance against forgetting and oblivion."