To tax the larger incomes at a higher percentage than the smaller， is to lay a tax on industry and economy； to impose a penalty on people for having worked harder and saved more than their neighbors.
The most powerful tools are those that empower others.
我们都需要有人来吻干我们的眼泪。
真相是一种负担，也是一种解放。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.