The world is full of people who have stopped listening to themselves or have listened only to their neighbors to learn what they ought to do, how they ought to behave, and what the values are that they should be living by.

创新不仅仅是关于新产品；而是重新思考整个客户体验。

历史学家必须与其研究对象有某种亲缘关系。死者不会开口，除非你以恰当的方式呼唤他们。

我们在童年时读的书就像一个秘密花园，一个我们可以逃离和梦想的地方。