关键是设定现实的客户期望,然后不仅要满足它们,还要超越它们——最好是以意想不到和有益的方式。
The best time to plant a tree was 20 years ago. The second best time is now.
使我们成为人类的东西也是使我们脆弱的东西。
Technology in fisheries should serve conservation first, then commerce.
User thinking is more important than traffic thinking.
我宣布,毕竟没有什么能比阅读更令人愉快的了!任何事物,人们对它的厌倦远远不如对一本书的厌倦来得快。