最好的投资是那些能够将一个小想法变成大生意的人。

The only way to achieve the impossible is to believe it is possible.

一滴墨水，可以唤起千百万人的思想。

"The novel is a very forgiving form. It can accommodate almost anything."

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.