The most important thing in business is to have a sustainable competitive advantage.

Leadership is about making tough decisions today that will shape a better tomorrow.

创新是在竞争激烈的行业中保持领先的关键。

让团队发挥最大潜能的方法是，以困难但可达成的目标挑战他们，以真诚与信任鼓励他们，以扣人心弦的愿景激发他们，和以同理心倾听他们。