人性不是无限可塑的；它带有一种内在结构，引导发展朝向特定方向。
The first draft of anything is shit.
我们都是自己欲望的囚徒，自由只是另一种形式的束缚。
图画书就像是可以捧在手心里的小艺术品。
对于手中紧急待办的事情，千万不要急躁，而应沉下心，详慎周密地思考斟酌，对于已经考虑成熟的问题，千万不要延缓，而应横下心，果决神速地实施解决。
We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.