人不是环境的产物；相反，环境允许或刺激他的发展。

Quality is not a department; it is a responsibility of everyone in the organization.

可持续的企业不仅对地球有益——对企业也有益。

I constantly see people rise in life who are not the smartest, sometimes not even the most diligent, but they are learning machines. They go to bed every night a little wiser than they were when they got up and boy does that help, particularly when you have a long run ahead of you.

Data tells you what's happening, but only intuition can tell you why.