I decided, very early on, just to accept life unconditionally; I never expected it to do anything special for me, yet I seemed to accomplish far more than I had ever hoped. Most of the time it just happened to me without my ever seeking it.

如果你竞争对手为中心，你就不得不等待你的竞争对手有所作为。如果你以客户为中心，你就会更具有开拓性。

Never let anyone make you feel like you don't deserve what you want.

尽力而不能达到的，圣人不会苛责于人。应当尽心而未尽心，圣人不会推御责任。