Humans are allergic to change. They love to say, 'We've always done it this way.' I try to fight that. That's why I have a clock on my wall that runs counter-clockwise.
The reality is: sometimes you lose. And you're never too good to lose. You're never too big to lose. You're never too smart to lose. It happens.
Talents are the most valuable assets of banks, and we must establish market-oriented and professional employment mechanisms.