The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

文学是人类经验的记录。

I believe in being strong when everything seems to be going wrong. I believe that happy girls are the prettiest girls. I believe that tomorrow is another day and I believe in miracles.

The biggest mistake you can make is thinking you know everything.

Success is liking yourself, liking what you do, and liking how you do it.

Sustainability is not an option, it's an obligation. For our business, for our planet, for future generations.