A strong brand is built one customer at a time.
The smart way to keep people passive and obedient is to strictly limit the spectrum of acceptable opinion, but allow very lively debate within that spectrum.
人们永远不会注意到已经做了什么;人们只能看到还有待完成的事情。
The more you see yourself as a teacher, a mentor, and a coach, the more you will be able to help your team grow.